PRIVACY POLICY – Book My Holiday
Book My Holiday is committed to provide luxury services to you and this policy outlines our
ongoing obligations to you in respect of how we manage your Personal Information. The policy
sets out how we collect, use, disclose and protect your information, as we understand this
is important to you.
We have put in place measures to ensure that any personal information we collect from you
will only be collected, stored, used and disclosed in accordance to this policy.
What information we collect from you
In General. we receive and store any information you enter on our website or give us in any
other way. This includes information that can identify you ("personal information"),
including your first and last name, date of birth, telephone number, postal and email
addresses, medical and dietary restrictions and preferences. We may also request information
about your hotel room preferences and frequent flyer information. You can choose not to
provide information to us, but some of the information is mandatory to proceed with all your
bookings.
Travel Companion Information
When you make a reservation for someone else, we will request personal information and
travel preferences about that individual. You should obtain the consent of other individuals
prior to providing us with their personal information and travel preferences, as any access
to view or change their information will be available only through you.
Automatic Information
We automatically collect some information about your computer when you visit our website.
For example, we will collect your IP address, web browser software (such as Firefox, Safari,
or Internet Explorer), and referring website.
How we use your information
We use information about you for the following general purposes: to provide you with the
products and services you request; to provide you with travel confirmation and updates; to
manage your booking, including processing bills and providing travel notifications; to
communicate with you in general; to respond to your questions and comments; to measure
interest in and improve our products, services, and website; to notify you about special
offers and products or services that may be of interest to you; to otherwise customize your
experience in communicating with us; to solicit information from you, including through
surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially
prohibited or illegal activities; and as otherwise described to you at the point of
collection.
With whom we share your information
We may share your information with the following entities:
Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your
travel reservations. We do not share your email address with these suppliers unless they
need it to fulfill the travel reservation you have made with Book My Holiday, and we
restrict their use of this information to that purpose. We do not place limitations on our
suppliers' use or disclosure of your other personal information. Please note that these
suppliers may also contact you as necessary to obtain additional information about you,
facilitate your travel reservation, or respond to a review you may submit.
Foreign governments, embassies - If travelling from a country which needs a VISA we may
share your information on request from the embassies or the government.
Business partners with whom we may jointly offer products or services, or whose products or
services may be offered through us. You can tell when a third party is involved in a product
or service you have requested because their name will appear, either alone or with ours. If
you choose to access these optional services, we may share information about you, including
your personal information, with those partners. Please note that we do not control the
privacy practices of these third-party business partners.
We also may share your information:
To establish or exercise our legal rights; to defend against legal claims; or as otherwise
required by law. In such cases we reserve the right to raise or waive any legal objection or
right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal
or suspected illegal activities; to protect and defend the rights, property, or safety of
our company or this website, our customers, or others; and in connection with our Terms &
Conditions and other agreements.
Other than as set out above, you will be notified when personal information about you will
be shared with third parties, and you will have an opportunity to choose not to have us
share such information.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and
loss and from unauthorized access, modification or disclosure. When your Personal
Information is no longer needed for the purpose for which it was obtained, we will take
reasonable steps to destroy or permanently de-identify your Personal Information. However,
most of the Personal Information is or will be stored in client files which will be kept by
us for a minimum of 7 years.
Credit card security
Any online payments are transmitted through a reputable financial institution like PayPal,
Stripe or Revolute.
Book My Holiday does not process or store your credit card information through any of its
systems. If any credit card information is collected by us for a in person manual
transaction, such personal information is destroyed or de-identified when no longer needed.
How you can access your information
You may access the Personal Information we hold about you and to update and/or correct it,
subject to certain exceptions. If you wish to access your Personal Information, please
contact us in writing.
Book My Holiday will not charge any fee for your access request, but may charge an
administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before
releasing the requested information.
Your choices with respect to collection and use of your information
As discussed above, you can choose not to provide us with any information, although it may
be needed to book travel or to take advantage of certain features offered.
You will be given the opportunity to unsubscribe from commercial emails in any such message
that we send you. Please note that we reserve the right to send you other communications,
including service announcements, administrative messages, and surveys relating either to
your booking or enquiry, without offering you the opportunity to opt out of receiving them.
Children's privacy
Our website is a general audience site and does not offer services directed to children.
Should a child whom we know to be under 13 send personal information to us, we will use that
information only to respond directly to that child to inform him or her that we must have
parental consent before receiving his or her personal information.
External Links
If any part of this website links you to other sites, those sites do not operate under this
Privacy Policy. We recommend you examine the privacy statements posted on those other
websites to understand their procedures for collecting, using, and disclosing personal
information.
Changes to this Privacy Policy
This Policy may change from time to time and is available on our website.
Contacting us
If you have any questions about our Privacy Policy or are concerned about how we have
handled your information please contact us at:
E-mail: thebookmyholiday@gmail.com
Phone: +91-97953 53535
Business ID: 09AALCB4722A1ZZ